An easy cancellation policy is available for all our esteemed customers. You can cancel your online order within 24 Hours from booking through Whatsapp on 9167707361 or email us at deztalfashion@yahoo.com. Your entire amount will be refunded.
Please note that the complete order needs to be cancelled. We do not accept partial order cancellation requests. Your refund is estimated to be credited in the account used for order payment, between 8-10 days after initiating the refund. Please note that the timing of the actual amount credit is dependent on the multiple external agencies such as banks, payment gateways and external couriers (for checks).
Exchange and Replacement Policy
If you are reading this, it is really unfortunate that you have to return the product.
Exchange is allowed with the same or different products.
We hope it is only because you need different size or product is damaged. Moving further you can always return the product within 5 days of purchase.
Returns and replacements are done free of cost If wrong products, wrong size (size other than that ordered) or damage products are received by the customers. However, the company reserves the right to levy shipping charges on cases that come under legal scrutiny.
- Unboxing video should be sent on Whatsapp 9167707361 or email us at deztalfashion@yahoo.com
- Returned items must have tags still on
- Returned items must have no visible signs of wear or use
Mode of refund
For cancelled orders the refund amount will be credited back into same account (online banking, credit card, debit card) that was used to make the purchase.
Your refund will be initiated by us within 2 business days of receiving the refund request and authorization of the refund. Your refund is estimated to be credited in the account, used for order payment, between 8-10 days after initiating the refund. Please note that the timing of the actual amount credit is dependent on the multiple external agencies such as banks, payment gateways and external couriers (for checks).